Terms of service

Last Updated: 22/06-2026

Welcome to TruePrecision3D. By accessing our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Information

TruePrecision3D provides custom and non-custom cue sports accessories and related products through this website.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this website.

2. Products & Services

We strive to ensure all product descriptions, images, colours, dimensions, and specifications are as accurate as possible.

Due to the nature of manufacturing and screen display differences:

* Colours may vary slightly from those shown on screen.
* Minor cosmetic variations may occur between products.
* Product designs may be updated or improved without prior notice.

These variations do not constitute defects.

3. Custom & Personalised Products

Customers are responsible for ensuring all customisation details, names, logos, text, and design information are submitted correctly at the time of purchase.

Once production has begun, custom orders cannot be cancelled, modified, returned, or refunded unless the item is defective, damaged, or supplied incorrectly.

By submitting logos, text, or artwork, you confirm that you have the legal right to use such content.

TruePrecision3D accepts no responsibility for copyright or trademark infringement resulting from customer-submitted designs.

4. Pricing & Payments

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

We reserve the right to modify pricing at any time without notice.

Payment must be received in full before production or dispatch of any order.

5. Shipping & Delivery

Delivery times provided are estimates only and are not guaranteed.

TruePrecision3D is not responsible for delays caused by:

* Postal services
* Customs processing
* Weather events
* Industrial action
* Circumstances beyond our control

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may incur additional shipping charges.

6. Intellectual Property

All website content, product designs, photographs, branding, logos, graphics, and written content remain the property of TruePrecision3D unless otherwise stated.

No content may be copied, reproduced, distributed, or used commercially without prior written permission.

7. Product Use

Customers are responsible for ensuring products are used appropriately and safely.

TruePrecision3D accepts no liability for:

* Improper use of products
* Damage resulting from misuse
* Indirect or consequential losses arising from product use

Products are intended for their stated purpose only.

8. Limitation of Liability

To the fullest extent permitted by law, TruePrecision3D shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Nothing within these Terms excludes rights provided under applicable consumer protection laws.

9. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, available on this website.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to These Terms

TruePrecision3D reserves the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon publication on this website.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact:

TruePrecision3D

Email: TRUEPRECISION3D@HOTMAIL.COM

Website: https://trueprecision3d.com